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SHIPPING & RETURN

Shipping

The information given by the buyer when ordering is binding. In the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be to deliver the product. Orders are only final when they have been confirmed by payment of the price by the buyer.

Your order is processed and ready to be sent within 3 to 4 working days of payment validation.  Once your order has been processed by our teams, your order will be delivered to your home within 2 to 5 working days depending on the delivery method (average indication compared to the times observed, we cannot be held responsible for a delay. Delivery).

You will receive an email with a tracking number, through which you can track the delivery of your package.

Return

In application of the article of the code L.121-20-12 of the code of the consumption, you have a period of 14 days as from the reception of your parcel to inform our team via the form below, of your wish to return the product to us. We will then issue you a return agreement number. From the date of the return request, you have 14 days to return the product to us.

After receiving and accepting your package, we will refund all amounts paid within 30 days, with the exception of return costs, which are your responsibility.

When returning, we recommend that you re-use the original packaging of your products, because we can only take back products returned in their entirety, with their original packaging, all of which must be intact and in good condition. .

Refunds or exchanges assume that you have not damaged the product, or that you have not returned it incomplete.

The refund or exchange also assumes that you have not used the product.

Add your order number on the return package to the following address:

SAVAGE

22 rue des boulets

75011 Paris

PRODUCT RETURN REQUEST

Thank you !!


livraison offerte dès 150€ d'achat

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